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Why People Buy People: How to Incorporate Personality into Your Content Marketing

16/01/2023 Posted by Martin Bamford Ideas, Photography

People buy people.

It’s one of those phrases that gets repeated so often it starts to lose meaning.

But it’s still true.

Especially if you’re a small business owner, consultant, creative, coach, therapist, adviser, maker, performer, or anyone else where the person behind the work is part of the reason someone chooses you.

Yes, people care about what you do.

They care about price, experience, results and whether you can solve their problem.

But before they get that far, they’re often asking something much simpler.

Do I trust this person?

Do they seem like someone I’d feel comfortable working with?

Do they understand what I need?

Do they look credible?

Do they feel real?

That’s where personality matters.

And it’s where good photography becomes far more than a nice extra.

Your personality is already part of your marketing

Whether you mean it to or not, your personality shows up in your marketing.

It’s in the words on your website.

It’s in the photos you choose.

It’s in your LinkedIn profile.

It’s in your Instagram posts.

It’s in the way you reply to enquiries.

It’s in the small details that tell people what it might feel like to work with you.

The problem is that many businesses hide the personality away.

They use vague website copy.

They rely on stock photos.

They avoid showing their face.

They say “we” when everyone knows it’s one person and a laptop.

They write in a stiff, corporate voice that sounds nothing like them in real life.

I understand why this happens.

People worry about looking unprofessional. They don’t want to put people off. They don’t want to seem too much, too casual, too personal, too visible.

So they play it safe.

But safe often looks forgettable.

And forgettable is a problem.

People want to know who they’re dealing with

Think about the last time you looked for someone to help you with something important.

Maybe it was an accountant, designer, solicitor, coach, builder, photographer, therapist, trainer, or consultant.

You probably looked at their website.

Then you probably looked for their photo.

Not because you’re shallow.

Because you’re human.

You wanted to know who was behind the business.

If there was no photo, or only a tiny cropped image from a wedding in 2014, you probably noticed.

If their website felt anonymous, you probably noticed that too.

We make quick decisions online. We look for clues. We want reassurance.

A good portrait gives people one of those clues.

It says, “Here I am. This is who you’ll be dealing with.”

That matters more than people think.

A good photo helps people trust you faster

Your headshot or brand photos won’t do all your marketing for you.

Sadly, you still have to do some of the other bits.

But strong images can make everything else work harder.

A good portrait can make your About page feel more personal.

It can make your LinkedIn profile feel more credible.

It can make your email signature feel less anonymous.

It can make your social media posts easier to connect with.

It can help someone feel like they’ve met you before they’ve sent the enquiry.

That’s powerful.

Because trust often starts before the first conversation.

By the time someone gets in touch, they may already have looked at your website, read your bio, checked your social media and formed a view about whether you’re the right fit.

Your photos are part of that decision.

Personality doesn’t mean oversharing

This is where people sometimes get nervous.

They hear “show more personality” and think it means turning every part of their life into content.

It doesn’t.

You don’t need to post your breakfast, your family, your entire internal monologue, or a tearful video from the car unless that’s genuinely your thing.

Personality isn’t the same as oversharing.

It’s about giving people enough of a sense of you to make trust easier.

That might mean using photos that feel natural rather than stiff.

It might mean writing in a voice that sounds like you speak.

It might mean sharing why you do the work you do.

It might mean showing your workspace, your process, your tools, your team, your dog, your muddy boots, or the small details that make your business feel real.

The aim isn’t to become a content machine.

The aim is to stop looking and sounding like everyone else.

Show the real working version of you

One of the most useful things personal branding photography can do is show more than your face.

A headshot is important, but it’s only one part of the story.

People also want to see context.

Where do you work?

What does your process look like?

What do you care about?

What are the details that make your work yours?

For some people, that might mean being photographed in a studio or office. For others, it might be outdoors, at a desk, in a workshop, with clients, using tools, holding a notebook, setting up equipment, making something, teaching something, or simply looking like a human being rather than a profile picture trapped in a grey box.

These images help people understand you faster.

They also give you useful content for your website, LinkedIn, social media, newsletters, blog posts, speaker profiles and press features.

Which means you’re not constantly hunting for something decent to post.

Don’t try to look like everyone else

One of the biggest mistakes in marketing is copying what everyone else in your industry is doing.

It feels safer.

But it often makes you invisible.

If every coach uses the same laptop photo, every consultant stands in the same crossed-arms pose, every creative uses the same moody window portrait and every business owner hides behind the same stock images, nobody stands out.

Your personality is one of the few things your competitors can’t copy.

They can offer similar services.

They can use similar pricing.

They can even write similar words.

But they can’t be you.

That’s why your photos, voice and content need to feel personal.

Not wildly eccentric.

Not forced.

Just recognisably yours.

Consistency builds familiarity

Personality-led marketing works best when it’s consistent.

That doesn’t mean posting every day until you lose the will to live.

It means showing up in a way people can recognise.

Your website, LinkedIn profile, Instagram feed, email newsletter and printed materials should all feel like they belong to the same person or business.

The tone should match.

The photos should feel current.

The message should be clear.

If someone sees your website, then meets you in real life, there shouldn’t be a huge gap between the two.

That’s the sweet spot.

Your marketing should feel like an honest introduction, not a performance.

Use content to help people feel comfortable

A lot of buying decisions are emotional, even when we pretend they’re logical.

People want to feel safe in their choice.

They want to know they’re not making a mistake.

They want to understand what happens next.

This is where useful content helps.

Answer common questions.

Explain your process.

Show behind-the-scenes details.

Share examples of your work.

Talk about what clients worry about before they book.

Show people what the experience is like.

If you’re a photographer, for example, you can talk about what to wear, how you direct people, what happens if someone feels awkward, how you choose locations, why lighting matters and how the final images are delivered.

That kind of content is reassuring.

It makes the unknown feel less unknown.

And when people feel more comfortable, they’re more likely to take the next step.

Your image should match your experience

If you’re good at what you do, your marketing should show it.

That doesn’t mean pretending to be bigger, louder or shinier than you are.

It means making sure the way you appear online matches the quality of the work you deliver.

If your photos are old, awkward, badly lit or inconsistent, they may be underselling you.

If your website talks about trust but doesn’t show your face, there’s a gap.

If your LinkedIn profile says you’re experienced and confident, but your photo looks like it was taken in a rush under office lighting, that’s not helping.

Good photography closes that gap.

It helps the outside match the inside.

People buy people, but only if they can see them

That’s the bit we sometimes forget.

People can’t connect with a hidden business.

They can’t trust a blank profile.

They can’t get a feel for your personality if everything you share is polished, generic and slightly beige.

You don’t need to become an influencer.

You don’t need to share everything.

You don’t need to perform a version of yourself that makes you cringe.

But you do need to show up.

With words that sound like you.

With photos that feel like you.

With content that helps people understand why you’re the right person for them.

Because people buy people.

And the right people are much more likely to choose you when they can see who they’re choosing.

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About Martin Bamford

I’m Martin Bamford, a portrait photographer based in Cranleigh, Surrey. I work with ambitious professionals and hardworking creatives who want to show up with clarity and confidence. I create honest, considered portraits that feel credible, real, and actually work for you. The kind that help you get noticed, build trust quickly, and open doors. If you're thinking about updating your photos but aren't quite sure where to start, you can book a free 15-minute Zoom call. No pressure, no obligation. Just a simple chat to see if we're a good fit.

Not sure what kind of shoot you need? Tell me a little about what you’re looking for and I’ll point you in the right direction.
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Martin Bamford Photography is a trading style of Bamford Media Ltd. All photographs on this site are Copyright Martin Bamford.

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